BitClude Crypto Exchange Review: Is This Polish Platform Still Operational in 2025?

When you’re looking for a crypto exchange in Poland, you might stumble on BitClude-a platform that’s been around since 2019 and claims to be a regulated gateway for digital assets. But here’s the catch: by late 2025, it’s unclear whether BitClude is even still running. Some users say they’ve traded on it this year. Others report it’s gone silent. So what’s really going on?

What Is BitClude, Anyway?

BitClude is a Polish-based cryptocurrency exchange that also operates under the name Egera. It’s not a flashy global platform like Binance or Coinbase. Instead, it was built to serve one specific group: Polish residents who want to buy and sell crypto under local financial regulations. It’s registered as a Virtual Asset Service Provider (VASP) in Poland, which means it follows EU anti-money laundering rules. That’s a good thing-if you care about legal compliance.

But here’s where things get weird. BitClude doesn’t have a mobile app. No iOS or Android version. You can only trade through a web browser. And while it supports Bitcoin, Ethereum, and Litecoin, it doesn’t list hundreds of coins like most exchanges. It’s basic. Simple. Maybe even outdated.

The one thing that sets BitClude apart is its “physical asset swaps.” No one explains what this actually means. Is it buying crypto with gold? Trading for real estate tokens? No details. No examples. Just a vague phrase on a few review sites. That lack of transparency raises red flags.

Is BitClude Still Active in 2025?

This is the biggest question. And the answers conflict.

Cryptowisser, a crypto platform monitoring service, flagged BitClude as “inactive” in early 2025. That means their system couldn’t connect to the website or verify trades. Meanwhile, Traders Union reports a Trustpilot review from September 19, 2025-just months ago-with an overall rating of 3.3 out of 5 based on 8 reviews. That suggests someone, somewhere, is still using it.

But here’s the contradiction: Forex Peace Army’s October 2024 review says BitClude has “0 reviews.” Cryptogeek claims one user gave it a 4/5 rating. Which one’s right? It’s possible the platform is partially down-maybe the website loads, but trading is broken. Or maybe it’s running on a skeleton crew, handling only a handful of users.

If you’re thinking of signing up, ask yourself: would you trust an exchange that can’t even keep its review counts consistent? That’s not a sign of growth. It’s a sign of instability.

Regulation: A Double-Edged Sword

BitClude’s biggest strength is also its biggest weakness: it’s regulated in Poland. That means it follows KNF (Polish Financial Supervision Authority) rules. For locals, that’s reassuring. You know your funds are subject to legal oversight. No offshore shell companies. No anonymous operations.

But regulation comes with limits. BitClude doesn’t offer margin trading, staking, or advanced order types. No API for traders. No fiat on-ramps outside Poland. You can’t deposit euros from Germany or send crypto to someone in Brazil easily. It’s built for Polish citizens who want to buy Bitcoin with a Polish bank account-and that’s it.

Compare that to Binance PL or Coinbase, which also serve Poland but offer 500+ coins, mobile apps, 24/7 support, and global liquidity. BitClude doesn’t compete. It exists in a corner.

User Experience and Support

If you manage to log in, you’ll find a clean but old-school interface. No tutorials. No educational content. No live chat. The only contact email listed is [email protected]. No phone number. No help center. No FAQ page.

One user on Trustpilot said they waited two weeks for a response to a withdrawal issue. Another mentioned the site loaded slowly. That’s not unusual for small platforms-but when you’re dealing with your crypto, slow = risky.

KYC is required, as expected. You’ll need your Polish ID and a selfie. But how long does verification take? No one says. Some users report it’s instant. Others say it takes days. That inconsistency is a problem.

How Does It Compare to Alternatives?

Here’s a quick look at how BitClude stacks up against other options for Polish users:

Comparison: BitClude vs. Top Polish Crypto Exchanges

Feature	BitClude (Egera)	Binance Poland	Coinbase Poland	Easybit
Regulated in Poland	Yes	Yes	Yes	Yes
Cryptocurrencies Supported	5-10	500+	200+	50+
Mobile App	No	Yes	Yes	Yes
Customer Support	Email only	24/7 chat + email	24/7 chat + email	Email + phone
Fiat On-Ramp (PLN)	Yes	Yes	Yes	Yes
Physical Asset Swaps	Claimed, unexplained	No	No	No
Current Status (2025)	Unclear / Inactive flagged	Active	Active	Active

BitClude’s only real advantage is its Polish regulatory status. Everything else? It falls behind. Even Easybit, a smaller local exchange, has better uptime, more coins, and clearer support.

Should You Use BitClude?

If you’re a Polish resident who values regulation above all else and only wants to buy Bitcoin or Ethereum with your bank account-maybe BitClude works for you. But even then, you’re taking a risk.

The fact that multiple independent sources call it “inactive” while others report recent user activity suggests the platform is either failing or operating in a degraded state. That’s not something you want to trust with your crypto.

And what about that “physical asset swap” feature? If it’s real, why isn’t anyone explaining it? If it’s just marketing fluff, then BitClude is selling a dream with no substance.

There’s no reason to choose BitClude over Binance, Coinbase, or Easybit in 2025. All of those offer more, work better, and have clear track records. BitClude feels like a relic-a platform that never scaled and now may not even exist.

Final Verdict

BitClude isn’t a scam. It’s registered. It’s legal. But legality doesn’t mean reliability.

In 2025, you need an exchange that’s alive. One that updates its app, answers support tickets, and keeps its website running. BitClude doesn’t meet that standard. The mixed signals from review sites, the lack of transparency, and the absence of any real innovation make it too risky to recommend.

If you’re in Poland and want to buy crypto, go with Binance or Coinbase. They’re cheaper, faster, safer, and actually working.

BitClude might have been useful in 2020. But today? It’s a ghost.